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  • Having recently cracked a tooth, I went looking for a dentist. Near my house is Brookstone Dental, and after walking in, I felt like I had finally found the place. They were a preferred provider for my insurance, they informed me, and everything would be taken care of. After being told that I needed some kind of special cleaning, 220.00 dollars per quadrant equaling 880.00 total, they proceeded to work. I left feeling good, that I had finally found a dentist that cared enough to do a good job. Then I remembered, I had come in for tooth pain. They did absolutely NOTHING for the complaint that I had come in for. I was there for three hours and all this was done without even discussing it with an actual dentist. So, I was a little upset. No big deal, lesson learned. I'll just go somewhere else. Then my insurance called. This company WAS NOT a preferred provider like they had told me before. They had billed my insurance and now my coverage was maxed out, not to mention that I had a healthy portion to pay out of pocket. So here I sit with a broken tooth, having to pay out of pocket to have it fixed or wait until the turn of the year. Brookstone Dental is nothing more than an upstart clinic to empty your insurance limit. I've never felt more cheated from a health care provider.
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