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  • Apparently the evening manager Roy loves to handle customers like they don't matter. After waiting 2 hours for a delivery. (We were fine with wait and understood weather conditions. Once the pizza finally arrived, they had delivered and incorrect pizza. I called and spoke to Roy and he said for me to deal with it Bc he has new customers he has to take care of. I told Roy that I simply wanted a credit for a portion of the pizza or even a phone call next time saying the pizza we ordered can not be made per that request. After asking Roy if I should receive a phone call his response was "I don't know. I'm busy, I can't call everyone" I then asked for his name and title and he told me If he has a problem with the way I handle his business to call and speak to the owner tomorrow bc at this point he doesn't care. Frankly, if Roy would've just listened he would've known he didn't need to bring another pizza out, Tell me to come up and pick up the mistake, or basically tell me my business didn't matter. I told him I would follow up with the owner tomorrow and he then said "I have your name and address basically threatening me over a pizza" This place used to be a good place to order delivery. We will no longer be using this service.
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