I usually only come to this one whenever one of my kids has a doctors appointment since it's right down the street. It does seemed to get a little busy but I'm never really in a rush so they seemed to work pretty fast and my order comes out good. I've ordered different drinks and I guess it just depends on who makes it today I got the caramel Frappuccino and I really don't like coffee so I always get extra caramel 2 hide the coffee taste, they didn't do too bad but they put the extra caramel on top of the whip cream so it took me awhile to mix everything up.