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  • Went here to get a new pair of running shoes. I see this business at a lot of the brewery group runs around town and thought it would be a good place to start looking. I walked in to browse shoes and were asked by an associate if I wanted a shoe consultation, which I did. My name was put on a whiteboard so that I would be helped in the order that I arrived. I maybe waited 5 minutes. Not long at all. I described what I ran in now and what I was looking for in a new shoe. My associate, Ben, brought out two pairs of shoes to start with, both of which I liked! I also tried two other different types for comparison sake, and he let me run around the store in each pair and assessed my gait as well. Liking almost all pairs I tried, I was a difficult and confused customer and switched between all pairs probably 5 times each, but he was very patient and helpful, talking with my about my pros, cons, and overall needs. Would up with a pair of Brooks Launch after 30 minutes or so and if for some reason I change my mind and don't love them, they have a 30-day policy where you can bring it back. I was very happy with the level of customer service I received!
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