DO NOT, FOR ANY REASON USE THIS COMPANY! There are other options I emplower you to use them. This company is a nightmare. My family had a shower lever break and left the water ON. I was forced to turn the main water off to the house. A family without water is certainly an emergency. I called our home warranty who gave us this contractor. I called Do It Right Plumbing within 45 minutes of my work order to try to schedule an appointment ASAP. This is supposed to be a 24/7 company who handles emergencies. I called 2 times within an hour and couldn't reach them so I left a message. I waited another hour and finally got a hold of their unbelievably rude representative Linda. She said she would look up the order and call me back. An hour later, nothing. So I returned my call in which she rudely and aggressively told me she knows my situation. got my message, was working on scheduling, and would call me back. I GOT NO CALL ALL DAY! This company BLATANTLY ignored a family with an urgent need. This was an immediate red flag! I immediately looked this company up online and saw multiple similar reviews. I called my home warranty and requested a change in contractor. I am so thankful I saw the signs. The new company Gecko, came out promptly and handle my situation with SERVICE and QUALITY.
I will never allow someone to provide me a service who doesn't have any sense of empathy, attentiveness, service, or compassion towards it's clients. There are always other options and someone who is working hard to provide for themselves and family. Someone who appreciates the work.