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http://www.openvoc.eu/poi#funnyReviews
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  • After waiting for 2 hours where we put our names in the queue and gave a phone number to be texted at, we still hadn't heard a peep (received a text) from Apple. We walked back and waited in another long line to be told "3:30 is the new estimate, 15 minutes was added" to our time. That's funny since we arrived at 12:30 and it's now 2:30 and you're telling us we have another HOUR. If I was told 3 hours up front I would not have waited because 2 hours was too long to begin with. The service person gave a patronizing I'm sorry and said the times fluctuate. If I was told that up front, I would've asked for a more realistic estimate!! So aggravated with the horrible service. When you pay $1,000 for a cell phone plus a substantial fee for AppleCare, you anticipate a certain level of professionalism and it's just not being displayed here.
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