OK first let me say great service they greeted me right away and they were super fast so that's a good start now to the hair........I was nervous of course I've had long hair forever but as soon as I sat down Ileana made me feel better she was super sweet and I told her how I was thinking I wanted my hair, I wanted a Bob but didn't want it too short so she told me a way she could do it and still look kinda like a Bob but with layers. Let me say IlEANA WAS FANTASTIC above and beyond can't say enough I feel like a new woman. She's a great hair dresser and she gave me great tips and some good suggestions on products that could help this mom on the go to get my hair healthy over all the price and service was wonderful. I recommend the shop and Ileana and I will be back soon too get my hair colored.