We usually come here every 2 weeks or so. The service was always great. The staff was always friendly and attentive.
I guess they are under new management and they cleaned house. We came in tonight with new servers and staff. Our male server was a complete jerk from the beginning. He never smiled at us. When we all said we were doing "all you can eat," he didn't believe us. He told us 20 minutes later that the kitchen was closing, but they weren't closing for another 45 minutes? Hmmm. He was totally rushing for us to leave. There was a female server that was helping him out--she was nice, but that's the only good thing i have to say about our experience.
All the while, while this was all happening, the owner was just sitting at a table just staring at us eat. Knowing we were unhappy about the service, and complaining to the female server, not once did he care to talk to us. Like a coward, he just sat from afar and stared.
Servers are supposed to earn their tips. That's why we eat out because we are paying for the service. We won't be back and i suggest no one else should if service like this continues.