Where is Big Burrito's quality control? I love Mad Mex in Shadyside, but this Mad Mex is terrible!!!!
Where to begin? The service here is an abomination. My dad and I came in at 11:30 on a week day, and our waitress was never to be seen aside from taking out orders and dropping off our food. When she was at the table, she was rude. Even worse, they packed all the parties dining into one corner so it was loud.
I got my usual Mad Mex Burrito ($9.50). The burrito had almost no cheese or shrimp in it and was much blander than I was used to.
As my birthday was last week, I used my voucher on my meal. Apparently, lunch entrees are not covered on the coupon so I was charged for my burrito and soup as two full meals and had to pay for the soup. So yeah. Screw this Mad Mex.
If all you care about is decent food, albeit overpriced, then this is a better option in the North Hills. If you can leave the North Hills, there are hundreds of better choices.