Wow!!! I took my 5 month old Yorkie in for her first haircut and was very satisfied with Jamie's work. I had taken Khloe to Petsmart before and they refused to cut her hair because she was too scared of the clippers and they could not keep her still. When I walked into Best In Show, they greeted me nicely and Jamie took Khloe out of my hands right away to bond with her for awhile and get her comfortable with her, which is a BIG plus to me. I left the place calm knowing Khloe was in good hands. When it was time to pick her up, Khloe came running out the back room so happy and looked so freaking adorable!!!! She has the exact cut I asked for. She told me that Khloe was not very happy with anything she was doing to her but Jamie was very patient and sat down with her to calm her down and was able to get everything done. I'm definitely using them from now on for Khloes grooming needs!!!!