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| - Everyone here is great, from the sales staff to the management. They are all friendly and knowledgeable, and willing to help in any way possible.
My wife and I had never owned an RV, so we were complete novices. Our salesman, Wes, was very patient with us, and not pushy at all. After he showed us around the different types of RVs for over an hour, we told him we were going to check out some other dealers. He thanked us for coming, and said he hoped to see us again.
When we returned a few days later, the fifth wheel we wanted to purchase was listed at a higher price than it had been on our first visit. Wes assured us we could get the lower price. When the paperwork came through with the lower price, I requested they knock even more off, and this was done with a smile, too. No haggling or being told that we were going to bankrupt the company like car salesmen tell you.
Signing the paperwork was easy, too. We were offered an extended warranty, but it wasn't shoved down our throats. When we said, "No thanks", that was it.
We were given a quick orientation of how the trailer works, and were allowed to leave the trailer on their lot until we got our hitch installed on our truck.
Again, at every step of the way, we were treated like valued customers, even though they know we probably won't be making another major purchase from them for several years. I wish all companies were this professional in the way they deal with the public.
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