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  • After waiting a little longer than I should have to upgrade my phone, I finally made it to Verizon Wireless to get my new iPhone! I usually go to the location in the Waterfront, but since I was in the area, I decided to stop at the C3 Mall store. Boy... was that a mistake. The mall itself is as dead as the roadkill we saw on 51 on our way there. But of course the only store that has a bit of life is Verizon. After waiting almost 30 minutes, a sales rep finally came to my assistance. He was a nice guy, but seemed a bit nervous and didn't seem confident when he answered my questions. I wanted to make sure that all of my information was going to transfer from my iPhone 4 to my 5. He assured me (not no surely) and what do you know... not everything transferred. Now, granted, it was only a few photos that didn't make it over, but still... if you don't know what you're talking about have someone else help me. I also was with somebody who bought a glass cover for their phone previously at another store and recommended me getting one as well. When we found something that looked like it could be the same cover he has, we asked if it was in fact glass and he just replied "Uhh.. Yeah, it should be," and shook the box. Um, yeah... When I got home it was not glass. Just thicker plastic. So now I have to make another trip to Verizon to return in. I will never return to this location and will continue to do my business with the Waterfront store.
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