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  • I had an MRI done here, the techs in the room did their best to make me comfortable and for that I am thankful. The big problem with Simonmed imaging (SMI LLC) is billing. They do NOT mail bills, they call you by the phone number on your insurance records to collect payment via credit card over the phone. I have never received a bill in the mail from them. I have hearing problems which means I cannot answer the phone directly because it takes special stuff to hear the phone. So my calls always go to voice mail, then I get a transcription vie email and then I return the call. But if Simonmed billing doesn't contact a person they do not leave a message instead they keep calling and hanging up, calling and hanging up, just like all the robocall scammers in the world do. This means that eventually all my bills go to collections. When those forms arrive I mail a check to SImonMed instead. But the problem with them calling wanting credit card payment is all the worlds scammers do exactly the same thing so why would I believe ANYONE calling would be legit. This is why I will never go back to SimonMed, despite mailing them 2 letters to confirm my address and contact info they insist on calling and hanging up then after so many tries they send the bill to collections. I wonder if Dr. John Simon knows they are doing this?
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