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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-10-23 00:00:00 (xsd:dateTime)
itemReviewed	Sprint Store
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I have no issues with calling plan, I get good signal strength where I expect to. The employees, whether in the store or on the phone, are always friendly and certainly TRY to be helpful. My issue is this. I have the HTC Evo. It's a great phone but there are definitily some bugs in it. I have taken it to three Sprint Stores (REAL Sprint stores, not Authorized Dealers) and got no answers from any of them. The first store told me flat out that they didn't know. At the second store, one of the reps that had the same phone said his phone does the same thing I was complaining about and I would "just have to live with it or get a different phone". I had the most hope at the third store. I told the rep my problem and he said instantly "Oh that happens from time to time, in order to fix it just do yadda yadda yadda" He was so confident and I felt relieved and went to lunch to try what he told me. Didn't work. Went back told him, he pulled a manager over. They told me to call technical support. Four calls and 3 hours later I was told to give up for now, but because of all the problems they were having, Sprint and HTC would be reprovisioning (?) something or the other over the next 24-48 hrs. It seemed like just a way to get me off the phone. But, thankfully, the rep was true to her word. 48 hours later, HUGE difference. Still a few minor bugs but they're almost unnoticeable. Glad the phones working now, but it only seems to be working because of whatever HTC and Sprint did to reprovision sometihng. As nice as all the employees I talked to were, they were absolutely no help in solving my problem. Still have to give them an A-OK though.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lucas

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