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  • ONCE UPON A TIME... So usually this Arby's provides a typical fast food experience, but tonight was below average. Cold, soggy potato cakes; sloppily made beef n' cheddar complete with sauce on the outside of the wrapper (now on my pants); poor communication with much unnecessary repeating of my order, despite only 1 car in front of me and none behind. But as a side note: once upon a time this Arby's was phenomenal!! There were two specific ALL-STARS who worked there named Vince (or Vic) and Shannon who provided customer service, food quality, and an experience far better than one would expect at a mid-priced sit down restaurant, let alone a fast food establishment. And nobody on the team at that time gave less than 100%. I frequent this location much, much less since its decline and tonight was a reminder of why. It may sound ridiculous to read this on a Yelp review, but I hope those two are gainfully employed and being appreciated for their value and potential. And if they ever need a job reference, I will highly recommend them. And such is the story of Solon Arby's.
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