This is the only vet that I've ever taken my T-Bear to since he likes the staff so much (Mind you T-Bear is a half Mastiff/Labrador so he can be a bit picky, hell he won't even eat Beggin' Strips!) Anyhow, the staff is always friendly and accommodating (did a walk-in check up on Saturday which is their busiest day). The prices are a little higher than other vet prices that I've seen online but it's worth it. Don't worry if they try to upsell you on toe nail clippings or heartworm medicine if you nicely say "no thank you" they'll leave you alone. The place is always clean and odor free and when you walk out the door you'll feel like you've done the best you could for your pet.