Alex is GREAT: professional, polite, efficient and FAST. He does an excellent job on my son's fade. The cut looks very handsome fresh out the chair and grows in nice, too. I know my son likes the hot towel treatment, and I like that his fade looks neat and current without being too chisled (read: no sharp hairlines/necklines or pinstripe sideburns). Great value for the service: $17 and Alex is worth an appreciative tip. PLUS THEY TAKE CREDIT CARDS. AND THEY ARE OPEN ON MONDAYS. That convenience alone warrants the extra star to put them at a 5.