I would come right when they open to avoid the long lines. Service is usually always slow. I came in to get a refund on my late delivery which was suppose to arrive on Christmas but arrived the day after. The lady who assisted me did not acknowledge that the package arrived late and apologized for the inconvenience. I told her I was here for a refund so she just took the paper and walked away without saying anything. When she came back she said the package has to be delivered in order for you to get a refund (even thought it was already late!) She was not friendly and did not have a name tag so I could catch her name.
I came in a few days later when the package was delivered and waited in the long line. There was a male assisting the guests waiting. He got to me, looked at my package slip and said they will be able to help you at the counter. When I got to the counter I got another unfriendly worker. Took the paper from me and walked away without saying anything. I had to fill out paperwork for the refund while she stepped out to get change which took forever I might add. As she's about to wrap things up she noticed the name on the to and from slip was not me she went to ask her supervisor about it. She came back to tell me the person on the "from" label has to be the one receiving the refund. The male who helped in line could have told me that. She could have told me that in the beginning also.
The point is that non of the staff was friendly to me during my multiple visits and no one acknowledged that my Christmas package arrived after Christmas. I go to this post office because the location is convenient. I wont be coming here any longer..