After 4 years of taking my cats to this vet, I am switching from this clinic after an experience I had today. I desperately needed someone to take a look at my cat because of potential blockage to his urinary tract. I called The Dundas Euclid Animal Hospital at 1:30 (they were open till 4:00) and I was told they could not make room for him (even after calling their sister clinics) and that I needed to take him to the emergency vet instead. This rubbed me the wrong way since they were my Cat's ACTUAL vet, and becsuse of this I felt they were unsympathetic to his condition and to my own circumstance.
Instead I ended up taking him to another clinic who also told me they had no appointments, but once I explained the situation to them they took him right away -- he wasn't even a patient! Needless to say I am switching to a vet that is actually concerned with my pets well-being and not with the fact they may not close on-time if they have to help out one extra kitty (who really did need their help!)
After reflecting on everything I really don't want to leave the clinic in such a negative light... During visits the vet has always been very kind and compassionate to my pets, but I do feel like they were very pushy with their dental cleaning services and regularly quoted me with cleanings and extractions In the amount of $1000+. Also, they pushed to sell me a lot of their "special" vet food which is made by Purina and I just don't trust that I'm getting the highest quality food from such a big name brand. Because of this, I feel like this vet is way more concerned with their bottom line, and that helping animals is just part of the formula in this very lucrative business.
Not going back!