This is the last time I'll be at this nail shop. I came in for a manicure and pedicure and was there for two hours! The first 30 minutes I spent with my feet in the water so eventually the water got cold and they were too busy to come make it warmer, this was not the problem because I understood they were busy, the problem was that I waited that long and didn't even get done to my nails what I wanted! The lady who was doing my nails said she could, then when I asked for the chevron design she told me I'd have to wait again. ARE YOU JOKING? Ive already been waiting! No thank you! I'm over it. I'll just go somewhere else. It just sucks because I've been going here for almost three years now and each time they treat me like they've never seen me before, I'll never go back. It's not worth my time or money.