First time here. Clean, elegant place with a definite spa feel to the place. Pleasant aroma smell everywhere. Loved the aroma options. However, it started getting busy and it got unorganized real quick. Apparently the girl that was working on my pedicure had an appointment with someone else. When this appointment came in, employees were looking around confused at each other, talking in their language trying to figure out who was who, why this girl was with me and not her requested appointment. After all the commotion, looks, and pointing. The girl excused herself and left me. I sat there by myself for a few minutes. Until another woman came to me and said "I will finish you. The other girl had an appointment". This lady finished the work in a hurry, I felt rushed and I never received my hot rock massage which I realized that I paid for after the fact. The 2 stars I gave is for the cleanliness and the appearance of the place. I will not be going back, bad first impression.