This location is conveniently located near my work, so when it comes to eating out with a group of friends it tends to be the go-to place. Usually I think its just okay, but today my experience was sub par.
2/3 of us had hair in our food. My friend ordered the pasta and I ordered a salad. Her hair was short and the manager tried to say that it was a fiber off of the bristle used during the cooking process. The hair that was pulled out of my salad was long and blonde- clearly not mine, nor anyone else's at the table.
My friend received her meal for free, while I paid for my meal in full. Kudos to them for providing a positive customer service experience for 1 member of the table, but why offer a free meal to only one of of us when each of us who had to pull your staff's hair out of our food?