Chris was GREAT! He either answered the phone personally or returned my calls promptly. He answered my MANY questions patiently on the phone. He then accessed my computer remotely so not only did he not have to come over for an appointment, there was no store I had to take my computer to and leave it there. He did all the work in a matter of a few hours. He could help with deleting unnecessary files, opening up hard drive space, adding virus protection, and he could also help with many other things! All for a reasonable price. He is patient, courteous, and explains things in a way I could understand. I can't recommend him highly enough. Call Chris for your computer issues!!