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| - Buyer beware!! Bait and switch!!
I purchased a Groupon for "One Full Set of Classic Signature Eyelash Extensions With Two-week Fill" and, based upon the information in the Groupon confirmation of purchase, I phoned the salon to book the appointment. This was my first ever visit to The Salon, and I was booked with Jocelyn.
When Jocelyn greeted me and escorted me to her room, she began showing me a sheet of paper with more expensive pricing. I said "I have a Groupon" and she said the Groupon is only for "50% thickness" of the lash-fills she was showing me on the paper.
50%??!! I explained the Groupon said One Full Set. She firmly said it's only a basic, 50% thickness, and to get a fuller set, I'd have to purchase the more expensive service. When I began to question this, she then blamed me for not knowing better, saying I should have asked about the thickness when I booked. I said how could I have known to have asked..I had informed the receptionist when I booked the appointment that I had purchased a Groupon; no one said anything to me about it being only 50%.. She got snotty and said, "...most people ask...." I insisted, "...How was I supposed to know to ask?" She kept insisting and repeating, "...most people ask...."
I told her I would take it up with Groupon, and I left without having received my service.
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