It's no wonder that this company is about to go out of business. I grew up with Sears and one of the things that stood out in my memory is the amazing customer service. I just went into this outlet location looking for a stove, a refrigerator, and a washer and dryer. They literally could have made over a $5000 sale off of me today. They were more interested is staying at the cash register and talking with each other than even showing the slightest interest is helping me. Not even a simple, "can I help you." I got the token, "hey man" when I walked in, but that was all these guys could muster. Then I walked back to the furniture section and another employee was back there on the couch, half asleep.
So long Sears, it's been a good run. Very apparent though that you couldn't care less about working to re-build your customer base.