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  • I've used Cox for internet service since 2004. But We decided against our better judgement to go ahead and do the bundle thing with the phone and cable and internet. It made my bill go up from $35 to $131 per month. So it is expensive, fine whatever. The cable box was constantly freezing up, especially during the best part of any show! It would tile up, freeze completely or just turn off for 10 minutes to reboot. They came out 3 different times. They replaced the box two different times and the third guy said he found voltage in my cable wire!?! So they fixed it, and it still isn't what I expect to get for paying so much for. So WE QUIT! I called them to cancel 1/5/12 and turns out SOMEONE FAILED to tell me I was signing a CONTRACT! I swear that is the reason I chose COX over Dish or Direct TV. Because I was under the impression that I could cancel If I wanted to. SO I told him FINE charge it I don't want this crap, it's not worth it. But I told him "I wanted to hear me on a previous call agree to any 2 year agreement." So He had me on hold for 10 additional minutes and told me they would waive the fee. I am happy it turned out that way. But I almost wasn't so lucky! Watch out for these guys! Don't let them walk on you. Happy New Year! =P
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