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  • After two separate follow up phone calls to discuss my Mother's Day order, I still can only reach the answering service. I have never had a business NOT take my call! I am continually amazed at the lack of customer service nowadays. Sophia Floral Designs definitely has poor customer service! When my arrangement was NOT delivered on Mother's Day, I called to cancel the order. They did not cancel, they delivered a small (very small) arrangement late on Monday without the balloons that I ordered. But they certainly take the time to charge your credit card! Do yourself a favor, do business with someone else! This business doesn't deserve your business and will definitely NOT get my business again! Unbelievable!
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