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  • OK, was just in Birks today. I haven't stepped foot in a Birks in years. But I always respected the Canadian element of Birks. I remember it as a kid, my mom shopping in there, etc. Fond memories. Until today however. And I will never go back. I walked in there to inquire about a bracelet I needed fixing. This is what I was met with: a very tall male sales clerk whom, as I walked in the door and was about to say hi to him, smugly looked at me, then walked away. There was no one else in the store, just him and 2 other sales clerks who also looked up at me, then looked away. But the tall one in particular blew me away. He actually looked at me with attitude written all over his face, and walked away in this slow nonchalant manner. No hello, no can I help you. Nothing. Unbelievable. This is the flagship store. And they have him working there? The 2 women downstairs in the jewelry repair were not much better. One was OK, but in a forced friendliness sort of way that didn't feel sincere at all .... But the other one, same smug look. No hello from either of them. I stood there while they discussed something, neither of them even acknowledging my existence. Well done Birks. Way to go. What a way to treat your customers!
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