It's a typical airport but I hate that they got rid of the buses! I'm sure it's better economically and environmentally but getting back & forth is so time consuming. The good parking is @ Terminal 2 which does not connect to the new tram so you have to walk to Terminal 3, which if you've done this like me in the summer while dragging luggage with you, is horrible. Once inside it's clean and the staff are friendly... there are a few cute little restaurants to grab a quick cocktail if you have time. Airports are what they are but Sky Harbor is definitely not the worst... that would be Atlanta.