My wife took me here on a date night last night. She made 6:45 reservations. When we arrived we were told they were behind on reservations but we were second in line. Another party with the same reservation time was waiting at the bar. Then another couple came in, also with the same reservation time as us. They were seated before us for whatever reason, as I and my pregnant wife were left to stand in the seatingless area in front of the hostess. We were seated 20 mins after our reservation.
We got the spinach & artichoke dip, mac and cheese, onion rings and a bbq burger. The dip was very bland. We rarely find the need to add salt to any restaurant food, but tried that and pepper but it didn't help much. The onion rings were just ok. The burger was a big disappointment. It wasn't the size I'd expect from a steak/chop house. It was cooked well, but the flavor was nothing amazing. And for it being a bbq burger, there was barely any sauce; so little you could see the line drawn on the bun of where it was squirted. The mac and cheese was good and maybe the only redeeming dish we had.
Our server was very friendly and once the food came, attentive.
I would not go back. A place with the principles to seat a party that arrives after you do, in front of you, after you'd be told 'you're next' and to do so without a word of explanation or apology is not a place I want to give my money to. So that was the biggest factor to us. Not honoring or reservation time (which pushed us enough that we had to reschedule our after dinner plans) was another. And for going for a nice dinner out and not feeling we got that with the product we received was really the third strike. We'll try somewhere else new next time where we're at least respected as customers.