I called the N. Central shop from out-of-state to place an order for same day delivery very late one Saturday afternoon - only 3 hours before closing. Sally was AMAZING! She let me know what they had in stock and suggested a few things and I finally could not decide and told her I would trust her decision - VERY glad I did! The arrangement arrived that afternoon and was stunning. So thankful I called the right shop in that large metro area! GREAT customer service, very reasonable prices and beautiful flowers/arrangement.