Went to this location with another couple, before a show at the Wolstein Center. This location operates similar to a cafeteria style - you place your order, pay, receive a number and beverage cup. You get your beverage and when your number is called - get your food.
Long story short is that we had a 45 Minute wait for our food - two burgers with fries. People coming in after us received their food long before us. The others in our group were done with their food (they ordered after us as well) by the time we received our food. Many people walked out when they learned there was a long wait, and other customers were equally as frustrated waiting. The manager was rude and offered no apologies - nor has any corporate management. To spend $25 for cheeseburgers and fires and wait that long, and be treated rudely when you inquire about your order is unacceptable. We go to many events at the Wolstein Center but will not go back to B2B