Poorly managed. It took them 35 min to have a one topping pizza ready, no apologies. They handed the drink pitcher & walked off without offering cups. They charge $21 an hour for unlimited rides but you're lucky if you can get on the rides twice on a Saturday night on that hour. People come in at 8:30pm & never do they inform them they have 30 minutes to use that 1 hour wristband after paying full price. No private rooms for birthday parties. I assume they only get away with so much due to the lack of FAMILY entertainment in this city.