Go to Burger King it's better than this store. Don't get me wrong I usually love 5 Guys Burgers but I've been to this specific restaurant twice and both times I've had bad experiences.
First time they put one piece of lettuce on my burger. I was so pissed and felt that they were probably short on it so I didn't say anything. Really 1 small piece? Fries were also undercooked and soggy.
Today as I was driving around I decided to try it again just in case they had a bad day on my first visit. I ordered the same as I have before when my order was ready I noticed my burger meat patty was so flat I didn't know if it was because they were messing with me or a training issue. The bun was stale and the fries (you guessed it undercooked and soggy). I am done and decided to just go elsewhere.
Needless to say I will NEVER go to this store again.
Management should focus on training staff on freshness and not pushing stale buns. Also don't flatted the patty to the point that you don't taste it.