A pretty typical, business-friendly Hilton. Location is great, downtown and connected to Wells Fargo buildings by bridges. Service is friendly and most guest rooms have been updated in the past few years. Hallways are old and rather beat up. Good workspace for business, desk, computer, etc. Charlotte could use MORE nice business hotels, this one could use an upgrade--but is better than some of the other downtown chain hotels. I'd stay here again. Beds are relatively comfortable, furniture is newer as is TV. Bathrooms are small and it's not that quiet--heard elevator, other doors slamming, etc. All that said, I'd still say it's above average. The only "nice" downtown hotel I've found is the Ritz. Will the jam-packed business travelers here--they could use a couple more new hotels.