I decided to hold off on writing this review until I finished my transaction elsewhere and now that it's done I can address this dealer. The dealer was nice and seemed well kept, the people were friendly and didn't feel attacked when we pulled up. We had an appointment with a salesman who was actually great and a pleasure to speak with until his manager got involved. I've purchased/sold more cars than I've ever wanted to so I knew where I wanted to be with my trade in and where I wanted to be on the new purchase based on the current sales and rebates. The manager came in about $1000 lower than where I wanted on the trade which wasn't a deal breaker until he told us the price of the new truck. It was a few thousand higher than I had figured based on the incentives and I told him that I've already gotten better pricing in writing from other dealers but they were a little further away drive time. He said "they're not going to honor that price but go ahead and try, you'll be back when they don't". Let me just tell you that speaking this way to my wife and I assures we wont be back and we did end up saving almost $2000 buying elsewhere. This likely could have been a positive experience but this managers arrogance cost him and the dealer not only the sale but any/all future service's and referrals.