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| - I really, really wanted to like this place, but no view is worth the 1-star experience we had. I hadn't been to any of the new Edgewater restaurants since the big remodel, and after hearing about the great lake-front views that The Boathouse offered, I was excited to give it a try.
That's where the excitement ends.
We walked in to check-in with the hostess, who after staring down at a piece of paper for a minute, finally realized there were people in front of her and said "Oh...how can I help you?"
Okay, not a great start, but the weather was great and the view was fantastic, so we took our table outside and first noticed the outrageous prices they're charging for basic menu items. $6 for a Corona Light? $5 for a Bud Light? I hope they realize this is Madison, WI, and there is NO reason domestics should be that expensive. Eventually we were brought water, which was instantly finished in such sweltering heat. Then came time to order; I had the Fish Basket, my friend had the Shrimp and we split the chips and guac for a starter. The chips were average, guac was decent and the salsa was flavorless. Fine. Then, out came our main courses. First problem: Still no silverware or napkins. Even after our appetizer (which was admittedly finger food) there were still no utensils or napkins brought out. We requested them from our waitress, which them took another 5 minutes to finally show up. By this time, my lukewarm fish had cooled off to a nice room temperature, and the hardly-seasoned fries had lost their crisp. My friend's shrimp came without cole slaw or bread (both specified on the menu), and the waitress seemed blissfully unaware that this was a problem, and stated that "that's how it usually comes out". Only after she was shown the menu description did she go back to the kitchen to fetch the missing food.
The food was like something you'd get out of a swimming pool snack bar. Definitely edible, and seemed fully cooked, but NOT worth the $15 price tag. By this point we'd been without water or drink since the appetizer came out, and were only offered a refill after we had finished our meals and were more than ready to get the check and leave as fast as possible.
As much as I wanted to like this place, it was an awful experience, run by clueless college kids, from start to finish. If what you're after is a great lake-front dining experience, you'd be better suited packing a sandwich to James Madison Park and saving yourself $60 of disappointment.
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