Had a reservation for 7pm. We were right on time but were told that our table wasn't ready yet and instructed by 3 hostesses standing at the entrance to go find a spot at the bar to wait. We walk in and there's no room at the bar so we walk back and let the hostesses know. They insisted there must be room and to go check again. None of them offered to walk us over even though the 3 of them were just standing there with nothing to do. We were already annoyed at that point.
We wait for a few minutes and see the people that were finishing up at our table finally get up and leave. However we saw another guest at a high table ask to be seated at our table instead because the sun was hitting them. I watched several servers asking each other back and forth in confusion whether they could move them and then they began moving these other guests over to our table.
At that point, we decided to leave. It was a clear foreshadowing of the service we would've expected to get for the rest of the evening.
The decor and ambiance just reminded me of a fancier cactus club. Doubtful that $20 nigiri would've been worth the price. I'd pay that sort of price for an actual omakase, not a pretentious cactus trying to do Asian food.