i am from brazil and arrived in the us today to scout properties to place my vip customers as i represent a network of tourism agencies in sao paulo.
i needed housing assistance for multiple brazilian vip families and a helpful and polite secretary transferred me to a very angry, obnoxious, rude and "too good for you" lady named kathy (?) whom was nothing but very aggressive towards me, heard nothing i had to say and probably mistaken me with some marketing someone.
i have been to usa multiple times over the past 10 years and unfortunately had the displeasure of having kathy on the phone.
i will never do business with this company, specially placing my vip customers on their hands as don't see the staff as being fit to even handle my dog.
terrible experience!
ps: kathy, you should most definitely not handle the public! (and thanks for such warm welcoming to your country!)