How cool to get your bike tuned where you don't have to put the rack on the car or wait a couple days before you get it back. Plus, Marcus was able to show me things on the bike (maintenance tips, things that he found) while he was there. At a shop, you might not get to talk to the person that did the maintenance. The ban was uber cool. And they had items available for sale. I had a road bike tuned and a cruiser assembled. All reasonable and beyond easy. I'll call again!