Decent shine, but they were so careless with the liquid wax, my hands were covered in polish after I tied my shoes, which they failed to do. They put on big show with the torch, but I've had better shines, with less time and effort...
Update: When I got home, I discovered they smeared so much goop on the tounges of my shoes that it soaked through my socks and stained my feet! The attached pictures show all of the polish they carelessly smeared on the bottom side of the eyelets.
If you like your shoes, do yourself a favor and avoid this place. There are lots of old time shoeshine stands in downtown Charlotte, they have to be better...