Needed to have a few odd items taken care of ranging from the simple (switching out a GFCI outlet in our kitchen) to the more complex (figure out why our pool equipment as well outdoor ramada fans, lights and outlets suddenly were not working.) First I called and made an appointment and was initially impressed with what seem to be both a courteous and well organized front office. In addition prior to the stated arrival time, the office contacted me to let me know that the electrician was on his way and they had even sent me an email with his picture so I could be sure to identify him when he showed up at my door.
AND When Jim showed up at the appointed time he tackled everything like a boss! Turned out the pool equipment and Ramada were more complex than I had initially thought and hoped. Jim Laid out exactly what needed to be done, how he would suggest best to do it, as well as what the cost would be for all of the repairs. Not only that --he ended up taking on the big job of rewiring the faulty pool equipment and remodel mainlines to the junction box as well as cleaning up and properly marking the box circuits that same day. All as part of his repairs which for most was above and beyond - but apparently for Jim was just the right way to do a job! Keeping simple electric in my permanent repair vendor address book- as they are keepers.