Over-rated California shopping-mall crap. The ice cream is flavorless and full of ice-crystals, a lot like ice milk (which is a culinary crime from the 70s for those who don't remember it). The toppings never warm up enough to melt. Who would put gummi bears in ice cream ,seriously? The last time I ate here, I got the Heath bar bits, and they tasted waxy. The overall effect is like eating frozen floor wax filled with bits of tile.
This is the kind of place people go because they're from out of town and don't know where to go, so they head for the national chain they recognize. Kind of like going to a Subway, when ANY other option would be better.
Trust me, if you're on mid-State St. looking for ice cream and you're standing in front of Cold Stone, just turn around and walk across the street to the Chocolate Shoppe. You will NEVER go back.