I have stayed at many different strip hotels and this is by far my worst ever experience. I paid and requested early check in, not only with the email I was sent but also at the kiosk at the reservation desk area at 9am when we arrived. Machine stated an email would be sent when keys ready for pickup. At 2pm still no email checked at main desk was told no rooms ready they would text me. I never received a text or email at 3:45 went to desk was told oh you never came your room is ready. I complained about $30 early charge and was rudely told did I want my room now or wait until 6pm? Wow attitude. !!! I requested a non smoking room. And the floor was non smoking however my room had been used as a smoking room more than once in fact housekeeping had cleaned the ashtray and put it on the table with a brand new book of Caesar matches. I called and told them and was told housekeeping could come clean the air but didn't know when they were busy. We were going to a show at 6:30 and wanted to eat first so reluctantly I said no. Than I went to the bathroom. The floor around the toilet was standing water and it was dripping from ceiling above. I called. Same story we can send someone to fix it but don't know when. I said I want a new room. An hour later and two more phone calls the bell man came with new keys. Room was a down grade we could tell, but of course wasn't told or credited any $ but at least you could breath and use the bathroom. Now for check out. Tried to use kiosk but not open I guess it was 4:30am we had an early flight. Got early checkout email when I got home at 9am lol lot of good that does me. For the money not worth the I don't care attitude and the hassles. Lots of better choices.