I wish I could give this place a higher rating... here are the positives:
The portion of the chicken katsu burger was generous. Not only was the katsu double the length of the actual burger buns but there was another katsu portion beside the burger as well! Basically 2 katsu portions for the price of one (perfect for sharing!) and it was crispy as well. I have to say that the price is great for what you get: $8.99 plus tax for dark meat or add another $2 for white meat. The tomato and lettuce on the burger were also fresh. The taro chips for $2.99 were also really good and had just the right amount of seasoning.
The staff were also helpful, friendly and patient as I decided what to order from the menu. There were about 3 of them working there this past weekend when I came in and they worked efficiently considering how busy it got. It was about 15 minutes wait for the order but I didn't mind since my husband and I just snacked on the taro chips while waiting.
For me, this place didn't get a higher rating for the following reasons:
1. The major reason: while the portion size of the chicken katsu burger was awesome, it seemed to lack some seasoning - it was honestly a bit bland. The teriyaki and mayo sauces on the katsu burger unfortunately didn't add that much more taste to it, so I feel the overall flavour could have really been improved. It didn't taste amazing in my opinion, though my husband enjoyed it.
2. Limited seating inside the place with about 10 seats at most. Luckily, we were able to find 2 seats on a Sunday night around 9pm!
3. Limited parking in the plaza. This place is just in an odd location with a narrow entrance way to drive in to and the parking spots fill up fast. We had to wait about 5 minutes to get a spot but I can imagine that it's worse earlier in the evening around dinner time.
I think it's fair to say that this place is worth trying but not sure if I would be a repeat customer with all the amazing options out there.