If you enjoy incredibly ssslllllllllooooooooowwwwwwww and rude service, this is the place for you! $4.95 plates does NOT justify overpriced (and under-filled) bevys plus automatic 18%(!!?!?!?!??) gratuity added to your bill. The 18% is for "groups of 5 or more"...is that even legal? I draw one conclusion: this gives the staff permission to remain largely unpleasant and incompetent, since they don't need to earn the gratuity. They should rename the place "Generation Y Promised Land". No work, all reward! (This coming from a Gen Y.) Did I mention, EIGHTEEN PERCENT?