rev:text
| - I was at this Cafe on Saturday February 10th at around 12pm.
After being seated, and ordering a few coffees, we were asked if we'd like anything to eat. We all respectfully declined, as we were satisfied with our drinks.
Shorty after this the waitress approached our table, and let us know that there is a 1 hour time limit on your group tables and we would have to leave. And according to her, it was your cafe's policy. Personally I feel this practice is INCREDIBLY rude and goes against all customer service principles, however, I can understand this policy if there are people waiting for tables. On THIS particular day your cafe was COMPLETELY EMPTY. The 4 of us were literally the ONLY customers at your establishment. In addition to that, we had just been hit with a huge Snow storm, and there weren't many people out and about anyways.
After feeling incredibly offended and frankly like we were being kicked out of your cafe, your waitress made a point to not only interrupt my business meeting 2 MORE TIMES, she also asked us to LEAVE. I have not experienced such horrible treatment of a customer in any food or beverage establishment in my life.
I'm never coming back here again. I wouldn't encourage anyone to visit this place either. ABSOLUTELY HORRIBLE treatment of Customers.
|