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  • My family and I have been to HQ's a couple of times now. The place is beautiful, clean and friendly staff. Our latest dining experience was Sunday around 5:30pm. The place was busy, no busier than most popular restaurants I would think on a Sunday evening. We ordered both the buffalo and regular cheese curds. Both are fresh and mouthwatering but I would agree that a better dipping sauce would be more exciting. My husband ordered a bowl of chili, which never came. Service, although nice people, was slow - perhaps understaffed that there's no time to ask if you need anything....I'm thinking no improvements from most of THE TOWNS' restaurants. Our burgers were overcooked, we ordered them medium rare. The burger meat was crunchy. My son ate his as he was starved, but I sent my back only to receive the same. We do enjoy their burger choices, when not overcooked they are awesome. The cowboy burger is my FAV. A pretzel roll would be tasty. My son loves the DEAK burger. The sweet potato fries were served cold but filling as I waited for another burger. My husband did enjoy his buffalo chicken salad, and our daughter liked her chicken salad wrap, although the fries were also served cold and definitely lack something. Since the service was pretty slow, my family left me to pay the bill so they could go home. I noticed the bowl of chili on the receipt (the bowl we never got) and asked to have that removed. I was told that they were out of chili and asked if I would take home chowder instead...huh? I politely declined and asked to have it removed which she did. Although there could be some improvements for our liking, we will come back to HQ's - It's got potential. The beer choices are awesome. I do want to mention that their bartenders could be more attentive. A good bartender should notice when you need another round, right?
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