I have always loved coming to this game stop with my husband and we have always been treated fair and with respect. I like to write reviews whether the experience was good or bad I personally hate the people that all they is write negativity and up until yesterday we loved going the there to check out games and other equipment. But last night we went in just to see some prices on things we wanted to trade in. Knowing we wouldn't get much we didn't have high expectations but when the salesman treated us disrespectful, rudely and like we were wasting his time it really left a sour taste in our mouths we couldn't leave fast enough. We will still shop here but probably do more things online than we had in the past.