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| - I've been here twice and my most recent experience wasn't at all that great...
1. When a golf club from the upper floor comes falling unexpectedly onto your putting space (literally landing 2 feet away from my brother) and a worker replies "Oh, that happens all the time," then I want no part in the lack of safety this business provides. The netting that's supposed to catch the clubs have huge holes in them, giving clubs a large chance of falling through.
2. That wasn't my only concern; we had a hard time figuring out how the score board worked and went through 3 different employees until the last one refreshed the computer and started working properly. This took up 15-20 minutes of our playing time, so we were unable to fully play for the amount of time we paid for. We waited an hour half and paid $60 for 1 hour on a Wednesday evening (plus 3 x $5 new memberships), only to rush our game in 40 minutes. Couldn't really see how "fun" this experience was.
3. The lady who brought us to our table signed up 3 of our group members (since the other 3 of us already had memberships) without telling them that it would cost an extra $5 for each card. And each of those cards looked used/scratched. Really? If we paid for a new card, why would you give us an old (looking) one? The cards were also made for the people in our group who were just visiting, so they would have no reason to have a membership since they're from out of state and considering what we experienced.
4. And one last minor issue we had was when they called us up for our table, but when we got to our table it was still messy. We had to wait a while longer until another READY table was available to occupy. This is a minor issue, but if you're trying to be TOPgolf, you should be on TOP of your game. No one wants to wait an hour and then another half hour due to simple miscommunication. That's unprofessional and again, a waste of time.
I hate leaving my reviews with all cons, so here's the pro's I found:
The inside vibes are fun fun fun. Good upbeat music, large TVs to watch some sports while you wait, couches/tables to eat some food(prices are in between cheap and expensive) or drink some drinks, clean facility, and fairly large sized putting area/table space for your group of 6. The food is subpar and drinks are also okay.
To be quite honest, top golf would be a nice place to hang out with your group of friends. But for my last visit, I definitely would not be coming back anytime soon if it weren't for all my reasons listed above. However, if I do come back, I hope I can update this review seeing the businesses' full potential.
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